LIM 562 - A - Library and Information Technology Management (A)

PDF

Download

Open document

Flip pages

Download a page range

This item is part of the University of Southern California Marshall School of Business Master of Management in Library and Information Science records, Collection no. 5394. For more information, visit the collection's finding aid in the Archives at USC site.

Transcript (if available)

Content LIM562: Library and Information Technologies
Fall 2019
3 Units
This class will meet Thursdays at 6 pm PT (subject to change).
Please see the Live Session Information page in Moodle for exact dates and/or updates.
Mandatory Live Sessions will not conflict with each other.
Instructor: Win Shih
Office: CAL208
Office Hours: By appointment
Email: winyuans@usc.edu
COURSE DESCRIPTION
This course will provide an overview of the fundamentals of the management of information
technologies within the library and similar information environments and the technologies commonly
used. Students will be introduced to information technology concepts, terminology and usage in
organizations and topics in the management of these technologies. Topics may vary, but they will
include integrated library systems, information design and architecture (IA), information retrieval and
electronic content, computer networks, cloud technologies, data management, web design, the
Internet and intranets. In addition, this course will also focus on the assessment of emerging
technologies and their application and implementation in library and similar settings.
This course is delivered entirely on the web. It uses both synchronous and asynchronous platforms,
and students are required to contribute during synchronous sessions. Students and instructors (and
guest speakers in some cases) will interact online during synchronous class times as well as via a
class discussion board, e-mail, web-based meetings, virtual office hours and telephone as needed.
The course is divided into the following sections:
Overview
Issues in managing technologies in libraries
Identifying user needs
Assessing what other institutions are doing
Evaluating technologies

Developing requirements & selecting software/systems
Implementing technologies and project management
Technologies used in libraries and related issues
Library management system
Discovery services
Electronic resource management system
Web content management system
Digital Library
Intellectual Property
Scholarly Communication & Open Educational Resources
Social media
Data management
When possible issues will be paired with the technology that they most closely affect.
COURSE OBJECTIVES
At the end of this course you will be able to:
● Demonstrate knowledge of information technology practice and principles for the
library professional
● Demonstrate knowledge of the history of computers and the Internet and how they
have shaped society in general and libraries and librarianship in particular.
● Demonstrate concepts and issues related to the lifecycle of recorded
knowledge and information.
● Identify information, communication, assistive, and related technologies as they
affect the resources, service delivery, and uses of libraries and other information
agencies.1
COURSE MATERIALS
REQUIRED MATERIALS
Books
1. Burke, J. J. (2016). Neal-Schuman library technology companion: a basic guide for library
staff (5th ed.). Chicago: Neal-Schuman.
2. Block, C. (2017). Managing library technology: a LITA guide. New York: Rowman &
Littlefield.
3. Breeding, M., editor (2016). Library technology buying strategies. Chicago: ALA Editions.
4. Calhoun, K. (2014). Exploring digital libraries: foundations, practice, prospects. Chicago:
ALA Neal-Schuman.
1 ALA’s Core Competencies of Librarianship. Final Version 2009.
2

Articles
1. Articles are presented in the weekly reading list at the end of this syllabus, and are also
linked directly from each week’s Overview section in the online course space..
Other Materials:
1. TED Talks and other video content will be included in the course.
PREREQUISITES AND/OR RECOMMENDED PREPARATION
None
COURSE NOTES
Contact Hours for this course are:
Synchronous (60 minutes weekly): Live lectures, presentations, Q&A’s.
Asynchronous (90 minutes weekly): discussion forums, group projects, offline collaboration
The course is divided into six sections.
Section 1. Information Technology
● History
● Theory
● Practice
● Terminology
Section 2. Library Management Systems and Discovery Services
● History
● Types of Systems
● Index-based discovery services and information retrieval
● Future of library management system
Section 3. Web Content Management, Information Architecture, and Information Design and
Retrieval
● Defining Information Architecture
● Order and Organization for Navigation
● Metadata and Controlled Vocabularies
● Content Management
● Facets
● Sitemaps and Flowcharts
● Wireframes
Section 4. Digital Libraries, Digital Curation, and Repositories
3

● Overview and History
● Models for Digital Libraries
● Preservations of Digital Materials
● The Role of the Digital Curator
Section 5. Electronic Resources & Scholarly Communications
● Types of Scholarly Communications
● Open access and traditional publishing
● Open Educational Resources
● Rights and Use Policies
Section 6. Social Media, Project Management, Data Curation
GRADING
GRADING DETAIL
Item % of total
Participation 10%
Weekly Assignments 20%
Midterm 30%
Emerging Technology Semester Project (40% total)
Needs Assessment 10% 4%
SWOT Analysis and Environmental Scan
10% 4%
Budget, Staffing and Timeline 20% 8%
Peer Assessment 10% 4%
Group Final Project Proposal 25% 10%
Group Presentation 25% 10%
GRADING POLICIES
The MMLIS program adheres strictly to the grading standards of the University and the Marshall
School of Business. The following grades are used:
4

● A = excellent
● B = good
● C = minimum passing
● C- (or below) = not passing
In addition, plus and minus grades are used, with the exception of an A plus. An explanation
of the USC grading system can be found in the USC Catalogue. A system of grade points is
used to determine a student’s general average or standing. Grade points are assigned to grades
as follows for each unit in the credit value of a course:
Grade Range Points
A 94.0% or higher 4.0
A- 90.0%-93.9% 3.7
B+ 87.0%-89.9% 3.3
B 84.0%-86.9% 3.0
B- 80.0%-83.9% 2.7
C+ 77.0%-79.9% 2.3
C 74.0%-76.9% 2.0
C- 70.0%-73.9% 1.7
D 60.0% -69.9% 1.0
F 59.9% or lower 0.0
A minimum grade of C (2.0) is required in a course taken for graduate credit. However, in order to receive an
MMLIS degree or LIM certificate, a minimum grade point average of 3.0 is required. This standard guarantees
the quality of the USC LIM program.
Because of the quality of our participants and the close attention given to them, a very high percentage of
participants pass all courses with C or better grades and obtain a grade point average above 3.0.
5

*If you are unable to attend a particular live session, please notify your instructor so alternative
arrangements can be made.
CLASS
Students are required to attend all live sessions. Each week one or more students will be asked to
provide a detailed overview of the week’s readings and homework assignment. Other students are
expected to ask questions. Students are expected to have their camera and microphone on during live
sessions. Failure to “appear” in class will result in a “0” for participation on a given day.
HOMEWORK
Homework will focus on readings and concepts covered in class. Much of the homework will be in
the form of online discussions where students will be asked to discuss key concepts among
themselves. Homework will be graded on how well they enlist readings and other sources to support
their arguments.
EMERGING TECHNOLOGY TEAM PROJECT
The Team Project will be the assessment of the applicability of an emerging technology in a specific
setting and plan for its implementation. The setting and the technology will be assigned by the
instructor, for example implementing a data curation service in a large research university’s library.
The project will be broken into several parts and instructions and templates will be provided for each
part.
● Needs Assessment
● Environmental Scan
● Budget and Staffing Plans, and Project Timeline
● Benefits and Risk Assessment
● Final Project Proposal
● Group Presentation
Students will submit the parts individually for a grade and provide the final deliverable – a project
charter as a team project which will be graded.
EMERGING TECHNOLOGY SEMESTER PROJECT
The semester project is designed so that you use tools and techniques you learned in earlier classes to
produce a detailed project proposal for an emerging technology that would be implemented in a
library or similar setting.
Individual Assignments
Components of the project will be completed throughout the semester as individual weekly
assignments. These individual assignments will be used by your assigned group to prepare the final
6

proposal. You will have assignments that are related to key concepts that you will use in the proposal.
These may review concepts you have covered in earlier classes.
● Week 03 Assignment 3: Technology Needs Assessment (10%)
● Week 05 Assignment 1: SWOT Analysis and Environmental Scan (10%)
● Week 10 Assignment 3: Budget, Staffing, and Timeline (20%)
When working on your individual assignments you may consult with others in your group, but the
work that you submit should be entirely your own.
Group Final Project Proposal, Due Week 13 (25%)
The final product will be a group proposal and it should be a synthesis of the group’s work, not the
“best” individual assignment for each section. The final proposal will be better if each of you
contributes your ideas to every section. You will have perspectives that others on your team lack.
Your final proposal will contain the following sections based on your earlier work:
● Executive Summary
● Problem Statement
● Recommendation
● Project Goals
● Scope Description (Including work that is out of scope)
● Benefits to community
● Risks
● Budget
● Staffing Plan
● Milestones
Group Presentation, Due Weeks 14- 15 (25%)
Each group will prepare a 10 to 15-minute presentation regarding their proposal and make it available
during Week 14 prior to the final live session during Week 15. The final live session will be a
discussion where each group answers questions about their proposals. Groups will submit the final
presentation items for grading to the Week 15 Assignment 1: Group Presentation.
Grading
Your individual assignments and final proposal will be graded using the course rubric. The instructor
may assign a topic to each group for its final proposal.
POLICY ON LATE SUBMISSIONS
Assignments other than exams and research papers may not be turned in late. Late assignments will
receive a grade of ‘0’. All other late work will result in a drop of a letter grade for each 24-hour
7

period that it is late unless you have notified the instructors and they have approved of a change in the
due date.
Changes in due date are at the discretion of the instructors and will only be given on rare occasions
due to emergency circumstances as determined by the instructors.
SESSIONS AND DAYS OF THE WEEK
Due dates for assignments and discussions are stated in day numbers. Day 1 is Wednesday, the first
day of the beginning of each weekly session. Assignments are due no later than 11:59 p.m. in Pacific
Time (PT) on the day that is stated in the assignment.
Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7
Wednesday Thursday Friday Saturday Sunday Monday Tuesday
STUDENT/PARTICIPANT RELEASE FOR AUDIO RECORDING AND AUDIO-VISUAL
RECORDINGS AND STUDENT/PARTICIPANT NON-DISTRIBUTION AGREEMENT
Audio recording and/or audio-visual recording (“Recording”) of your participation and/or presence
for this course at the USC Marshall School of Business via course media platforms are for course
purposes only. Recordings are restricted to and should only be shared with course participants and the
instructor.
LIVE SESSIONS
Live Sessions will be held using Zoom. If you cannot attend a session, it will be recorded and
archived for you to view later. These are archived in the General section of the Moodle course space
under Archive on the Live Session Information discussion board page. However, any quizzes and/or
in-class assignments are only administered and taken during the live class session. It is important that
you check the Live Session Information page regularly for Live Session schedules and recordings.
ADD/DROP PROCESS
Courses may be added until September 17, 2019. After registering, it is the student's responsibility to
officially drop from a course if he or she decides not to continue in a course. All such changes must
be processed by Web registration or through the Registration Department. Failure to withdraw
officially will result in the mark of "UW," which is computed in the GPA as zero (0) grade points. A
student may drop a course without academic or financial penalty up until September 17, 2019. If the
course is dropped after September 17, 2019 and before October 15, 2019 the course does not appear
on the academic transcript, but the course tuition and fees will be assessed to the student's account. If
the course is dropped after October 15, 2019, it will be recorded with a mark of "W." No course may
be dropped after November 19, 2019. A student may not withdraw from a course in which he or she
committed or was accused of committing an academic integrity violation.
8

TECHNOLOGY REQUIREMENTS
All students must have access to a computer with the below requirements, which will allow you to
participate in class meetings and utilize Zoom. Please note that it is essential to use headphones
during online class meetings in order to avoid a disruptive audio feedback loop. To verify that you
have the appropriate hardware and software, please log in to the course to launch the Browser Test
Page.
TECHNICAL SUPPORT
The Help Desk is available to provide assistance 24 hours a day, every day. This assistance is
restricted primarily to problems with the course delivery platform. Contact the Help Desk to resolve
problems that you believe are not associated with the hardware and software you have purchased
from a vendor. Examples include being unable to view multimedia files or view responses to
comments you have posted in the discussion area. If you are not sure whether the problem is due to
your computer system, contact the Help Desk for guidance; otherwise, contact the vendor. To talk to
a live technical support agent, please call: 877-807-8557 or visit our Support Website.
In the event of technical breakdowns, students will receive detailed instructions of how to deliver
coursework, depending on the current task (for example, students might deliver work using a mail
carrier, or in-person delivery, etc.).
Further, we recommend:
Projects, classwork, etc. – backup work frequently, save files to a backup drive or to an online
storage application, email files to oneself, and keep a hard copy of papers/projects.
MAINTAINING STANDARDS OF APPROPRIATE ONLINE BEHAVIOR
Information Technology Services publishes “Policies Regarding Student Use of Computing
Resources at USC.” This document can be accessed at University Information Technology Policies.
The protocols defined by the USC Student Conduct Code must be upheld in online classes.
The following are strictly prohibited:
● Posting inappropriate material
● SPAM to the class
● Online flaming (hostile and insulting interaction between Internet users)
● Offensive language
For more information, please visit USC Student Judicial Affairs and Community Standards page.
THE IMPORTANCE OF COURSE EVALUATIONS
The student course evaluations are valuable. This course is continuously improved, based on
feedback from students and instructor observations.
9

EMERGENCY PREPAREDNESS
In case of a declared emergency if travel to campus is not feasible, the USC Emergency Information
website will provide safety and other information, including electronic means by which instructors
will conduct class using a combination of USC’s Blackboard learning management system
(blackboard.usc.edu), teleconferencing, and other technologies.
STATEMENT ON ACADEMIC CONDUCT AND SUPPORT SYSTEMS
Academic Conduct:
Students are expected to make themselves aware of and abide by the University community’s standards of
behavior as articulated in the Student Conduct Code. Plagiarism – presenting someone else’s ideas as your
own, either verbatim or recast in your own words – is a serious academic offense with serious
consequences. Please familiarize yourself with the discussion of plagiarism in SCampus in Part B, Section
11, “Behavior Violating University Standards.” Other forms of academic dishonesty are equally
unacceptable. See additional information in SCampus and university policies on scientific misconduct.
Support Systems:
National Suicide Prevention Lifeline - 1 (800) 273-8255 – 24/7 on call
Free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7
days a week.
Office of Equity and Diversity (OED) - (213) 740-5086 | Title IX – (213) 821-8298
Information about how to get help or help someone affected by harassment or discrimination, rights of
protected classes, reporting options, and additional resources for students, faculty, staff, visitors, and
applicants. The university prohibits discrimination or harassment based on the following protected
characteristics: race, color, national origin, ancestry, religion, sex, gender, gender identity, gender
expression, sexual orientation, age, physical disability, medical condition, mental disability, marital status,
pregnancy, veteran status, genetic information, and any other characteristic which may be specified in
applicable laws and governmental regulations. The university also prohibits sexual assault, non-consensual
sexual contact, sexual misconduct, intimate partner violence, stalking, malicious dissuasion, retaliation, and
violation of interim measures.
Reporting Incidents of Bias or Harassment - (213) 740-5086 or (213) 821-8298
Avenue to report incidents of bias, hate crimes, and microaggressions to the Office of Equity and Diversity
|Title IX for appropriate investigation, supportive measures, and response.
The Office of Disability Services and Programs - (213) 740-0776
10

Support and accommodations for students with disabilities. Services include assistance in providing
readers/notetakers/interpreters, special accommodations for test taking needs, assistance with architectural
barriers, assistive technology, and support for individual needs.
Any student requesting academic accommodations based on a disability is required to register with
Disability Services and Programs (DSP) each semester. A letter of verification for approved
accommodations can be obtained from DSP. Please be sure the letter is delivered to me (or to your
TA) as early in the semester as possible. DSP is located in GFS (Grace Ford Salvatori Hall) 120 and
is open 8:30 a.m.–5:00 p.m., Monday through Friday. The phone number for DSP is (213) 740-0776.
Email: ability@usc.edu.
USC Support and Advocacy - (213) 821-4710
Assists students and families in resolving complex personal, financial, and academic issues adversely
affecting their success as a student.
Diversity at USC - (213) 740-2101
Information on events, programs and training, the Provost’s Diversity and Inclusion Council, Diversity
Liaisons for each academic school, chronology, participation, and various resources for students.
On Campus Support Systems:
Please note that the health services are only available to those who reside in California and who have
paid the optional health services fee. Some resources are only available on campus.
Counseling and Mental Health - (213) 740-9355 – 24/7 on call
Free and confidential mental health treatment for students, including short-term psychotherapy, group
counseling, stress fitness workshops, and crisis intervention.
Relationship and Sexual Violence Prevention and Services (RSVP) - (213) 740-9355(WELL), press “0”
after hours – 24/7 on call
Free and confidential therapy services, workshops, and training for situations related to gender-based harm.
USC Emergency - UPC: (213) 740-4321, HSC: (323) 442-1000 – 24/7 on call
USC Department of Public Safety | USC Emergency Information
Emergency assistance and avenue to report a crime. Latest updates regarding safety, including ways in
which instruction will be continued if an officially declared emergency makes travel to campus infeasible.
USC Department of Public Safety - UPC: (213) 740-6000, HSC: (323) 442-1200 – 24/7 on call
Non-emergency assistance or information.
11

COURSE OUTLINE AND ASSIGNMENTS
Topics/
Daily Activities
Readings and
Homework
Deliverables with Due
Dates
Week 1
August
28 - Sept
03
History of
Libraries &
Computing
Textbook:
1. Burke, J. (2016) Chapters 1 & 2, pp 3-24.
Online Resources:
1. Berners-Lee, T., Hendler, J., & Lassila, O.
(2001). The semantic web(PDF). Scientific
American, 284(5), 34–43.
2. British Museum - Historic writing. (n.d.).
3. Bush, V. (1945, July). As We May Think.
The Atlantic.
4. Carr, N. G. (2003). IT doesn’t matter.
Harvard Business Review, 81 (5), 41-49.
5. Computer History Museum | Timeline of
Computer History. (n.d.).
6. Kahle, B. (2007). A free digital library.
7. Nelson, A., & Irwin, J. (2014). Defining
what we do--all over again: Occupational
identity, technological change, and the
librarian/Internet-search relationship.
Academy of Management Journal, 57(3),
892-928.
8. Noel, W. (2012, April). Revealing the lost
codex of Archimedes. (n.d.).
9. Ted Nelson demonstrates Xanadu Space.
Nelson, T. (2008).
Week 01 Discussion
1 or 2: Roles of
Librarians in "Desk
Set" - OR -
Perspectives on
Information
Dissemination and
Technology
Initial post: Day 4;
Response: Day 7
Week 01
Assignment 1:
Vocabulary Review
and Practice, Day 7,
(no points, for
practice only)
Week 01
Assignment 2:
Glossary Entries
Check Live Session
Information
Week 2
Sept 04 -
10
Issues in IT
management
in libraries
1. Burke, J. (2016). Neal-Schuman library
technology companion: A basic guide for
library staf . Chapters 5, 6, 8, 10-16.
Week 02: Discussion:
Implementing
12

2. Glen, P., & McManus, M. (2013).
Geeks & non-geeks: From
contraxioms to collaboration in higher
education (PDF). EDUCAUSE
Review, 48(3), 20-29.
3. Askey, D. (2017, May 18). Finding a
way from the margins to the middle:
Library information technology,
leadership, and culture. Ithaka S+R
4. Marcum, D. (2016, March 28).
Library leadership for the digital age.
Ithaka S+R.
technology in a library
setting
Initial post: Day 4;
Response: Day 7
Week 02 Self Test:
Bits vs. Bytes:
Review
Week 02
Assignment 1:
Vocabulary Review
and Practice, Day 7,
(no points, for
practice only)
Week 02
Assignment 2:
Glossary Entries
Check Live Session
Information
Week 3
Sept
11-17
Identifying
User Needs
1. Block, C. (2017). Managing library
technology: A LITA guide. New York:
Rowman & Littlefield. Chapter 2 (p. 21-32)
2. Sleezer, C., Russ-Eft, D., & Gupta, K. (2014).
Chapters 1-3, 7 in A Practical Guide to Needs
Assessment. / Catherine Sleezer, Darlene
Russ-Eft, Kavita Gupta. (3rd ed.).
Week 03 Assignment
01: Vocabulary
Review and Practice,
Day 7 (no points, for
practice only)
Week 03 Assignment
02: Glossary Entries,
Day 7
Week 03
Assignment 03:
Technology Needs
Assessment, Day 7
Check Live Session
Information
13

Week 4
Sept 18 -
24
Using
technology to
manage
collections -
library
management
systems
1. Anderson, C. (2004). The Long Tail. Wired,
12(10).
2. Breeding, M. (2019). Library Systems
Report 2019. American Libraries.
3. Breeding, M., editor (2016). Library
technology buying strategies. Chicago: ALA
Editions. Chapters 1-2 & 5-7, pp. 1-28,
51-115.
4. Burke, J. (2016). Neal-Schuman library
technology companion: A basic guide for
library staf . Chapters 5, pp. 51-68
5. Dempsey, L. (2006). Libraries and the long
tail: Some thoughts about libraries in a
network age. D-Lib Magazine, 12(4).
6. Webber, D., & Peters, A. (2010). Getting
started. In Webber, D., & Peters, A.
Integrated library systems: Planning,
selecting, and implementing (PDF). Santa
Barbara, CA: Libraries Unlimited.
Additional Reading
1. Breeding, M. (2019). Smart libraries Q&A.
Smart Libraries Newsletter. 39(5), 6-7.
2. Breeding, M. (2018). Index-based discovery
services: Current market positions and
trends. Library Technology Reports, 54(8).
3. Enis, M. (2015, February 24). Ending the
invisible library | Linked Data. Library
Journal.
4. Grant, C. (2012). The future of library
systems: Library services platforms (PDF).
Information Standards Quarterly, 24(4),
4-15.
5. Miksa, F. (2012). The legacy of the library
catalogue for the present (PDF). Library
Trends, 61(1), 7-34.
6. Waller, N. (2016). Introduction to the RFP.
In M. Breeding (Ed.), Library technology
buying strategies (pp. 1-13). Chicago, IL:
ALA
Week 04
Discussion 01:
Hands-On
Exercise
Initial post: Day
4; Response:
Day 7
Week 04
Assignment 01:
Vocabulary
Review and
Practice
Day 7, (no
points, for
practice only)
Week 04
Assignment 02:
Glossary Entries,
Day 7
Check Live Session
Information
14

7. Waller, N. (2016). Writing the RFP. In M.
Breeding (Ed.), Library technology buying
strategies (pp. 15-28). Chicago, IL: ALA.
Week 5
Sept 25 -
Oct 1
Identifying
tech trends
1. Gartner Inc. (n.d.). Hype Cycle Research
Methodology.
2. Gartner Inc. (n.d.). Magic Quadrant
Research Methodology.
3. Lajoie, E. W., & Bridges, L. (2014).
Innovation Decisions: Using the Gartner
Hype Cycle. Library Leadership &
Management, 28(4).
4. King, D. L. (2018). How to stay on top of
emerging technology trends for libraries.
Library Technology Report, 52(2).
5. Marcotte, A. (2017, May 1). Top Library
Tech Trends: Tech leaders recommend the
tools and resources your library can adopt
now and in the near future. American
Libraries.
SWOT Analysis Cases:
1. Fernandez, J. (2009). A SWOT Analysis for
Social Media in Libraries. Online, 33(5),
35-37.
2. Gil, E. (2017). Maximizing and assessing a
one-shot information literacy session: A
case study. Journal of Business & Finance
Librarianship, 22(2), 97-110.
3. Phillips, A. L. (2014). Systematic marketing
facilitates optimal customer service: The
marketing audit of a rural public library
system. Public Library Quarterly, 33(3),
219-235.
4. Ramsey, E., & Vecchione, A. (2014).
Engaging library users through a social
media strategy. 5(2), 71-82.
Week 05
Assignment 01:
SWOT Analysis
and
Environmental
Scan, Day 7
Week 05 Assignment
02: Vocabulary
Review and Practice,
Day 7 (no points, for
practice only)
Week 05 Assignment
03: Glossary Entries,
Day 7
Check Live Session
Information
15

5. Wojcik, M. (2018). Holograms in libraries –
the potential for education, promotion and
services. Library Hi Tech, 36(1), 18-28.
Additional Reading
1. Adams Becker, S., Cummins, M., Davis, A.,
Freeman, A., Hall Giesinger, C.,
Ananthanarayanan, V., Langley, K., &
Wolfson, N.(2017). NMC Horizon report:
2017 Library edition. Austin, Texas: The
New Media Consortium.
2. Alexander, B., Ashford-Rowe, K.,
Barajas-Murphy, N., Dobbin, G., Knott, J.,
McCormack, M.,... Weber, N. (2019). NMC
Horizon report: 2019 higher education
education. Louisville, CO: EDUCAUSE.
3. Breeding, M. (2019). Smarter Libraries
through Technology: Looking Forward into
the New Year. Smart Libraries, 39(1), 1-3.
4. Deloitte Insights. (2019). Tech trend 2019.
5. Grajek, S. (2019). Top 10 IT Issues 2019:
The Remaking of Higher Education.
Educause Review.
6. Hennig, N. (2017). Keeping up with
emerging technologies: Best practices for
information professionals. Santa Barbara,
CA: Libraries Unlimited.
7. LITA (2018). Top Tech Trends - 2018
Annual.
8. Panetta, K. (2018, October 15). Gartner top
10 Strategic Technology Trends for 2019.
9. Varnum, K. (2019). New top technologies
every librarian needs to know: A LITA
guide. Chicago: ALA Neal-Schuman.
16

Week 6
Oct 02 -
08
Web
management
and content
discovery
1. Barker, D. (2016). Web content
management: Systems, features, and best
practices. Chapter 1, pp. 1-14.
2. Shih, W., & Holmes-Wong, D. (2018).
Library information technology. In K.
Haycock & M. Romaniuk (Eds.), The
portable MLIS: Insights from the experts
(pp. 187-198). Santa Barbara, CA: Libraries
Limited.
3. Burke, J. (2016). Neal-Schuman library
technology companion: A basic guide for
library staf . Chapters 7, pp. 87-97
4. Thomsle, J., Hicks, W., & Phillips, M.
(2016). The bento box design pattern. In K.
J. Varnum (Ed.). Exploring discovery: The
front door to your library’s licensed and
digitized content (pp. 117-139). Chicago:
ALA.
5. Mulesoft Video. (2015). What is an API?
Week 06
Discussion 1:
Weeds and Flowers
Initial post: Day 4
Response: Day 7
Week 06
Assignment 1:
Vocabulary
Review and
Practice, Day 7
Week 06
Assignment 2:
Glossary Entries
Check Live Session
Information
Week 7
Oct 09 -
15
Privacy,
confidentialit
y, & related
issues
1. American Library Association. (n.d.)
Questions and answers on privacy and
confidentiality.
2. Breeding, M. (2017). The current state of
privacy practice in large library
organizations. Smart Libraries, 37(5)
3. Cox, K. (2018). The General Data
Protection Regulation: What does it mean
for libraries worldwide? (PDF) Washington,
DC: Association of Research Libraries.
4. Hennig, N. (2018). Privacy and security
online: Best practices for cybersecurity.
Library Technology Reports, 54(3).
5. Jones, K. M. L., & Salo, D. (2018).
Learning analytics and the academic library:
Professional ethics commitments at a
crossroads. College & Research Libraries.
79(3).
Week 07 Exam 01:
Midterm Exam, Day 7
Check Live Session
Information
17

6. Lamdan, S. S. (2015). Social media privacy:
A rallying cry to librarians. The Library
Quarterly, 85(3).
7. Pekala, S. (2017). Privacy and user
experience in 21st century library discovery.
Information Technology and Libraries.
36(2).
Additional Reading
1. ALA Office for Intellectual Freedom.
Webinar: practical privacy practices. (2017).
[Video]
Practical Privacy Practices Transcript
2. ALA Office for Intellectual Freedom.
(2016) Webinar: Raising privacy awareness
in our library and in your community.
[Video]
Raising Privacy Awareness Transcript
3. Breeding, M. (2016). Privacy and security
for library systems. Library Technology
Report, 52(4).
4. Raleigh, D. (2009). Privacy@Your library
part 1. [Video]
Privacy@Your Library Part 1 Transcript
5. Raleigh, D. (2009). Privacy@Your library
part 2. [Video]
Privacy@Your Library Part 2 Transcript
6. Polonetsky, J. (2018). 4 Things You Should
Know About the GDPR [Video]
7. 4 Things You Should Know About GDPR
TranscriptAmerican Library Association
(n.d.). Privacy.
Week 8
Oct 16 -
22
Building
Digital
Collections
1. Calhoun, K. (2014). Exploring Digital
Libraries: Foundations, Practice, Prospects.
Chapters 1-4, 6, 7. ALA Neal-Schuman.
2. Fox, E. A., Gonçalves, M. A., & Shen, R.
(2012). Theoretical Foundations for Digital
Libraries: The 5S (Societies, Scenarios,
Spaces, Structures, Streams) Approach.
Week 08 Discussion 1:
The 5 Ss
Initial Post, Day 4
Response, Day 7
Week 08 Assignment 1:
Vocabulary Review and
18

Synthesis Lectures on Information Concepts,
Retrieval, and Services, 4(2), 1–180.
doi:10.2200/S00434ED1V01Y201207ICR02
2
3. White, D., Lanclos, D., & Cornu, A. (2013).
Visitors and residents: what motivates
engagement with the digital information
environment? IR Information Research,
18(1).
4. The DPLA Archival Description Working
Group (2016). Aggregating and representing
collections in the Digital Public Library of
America. Retrieved from
http://bit.ly/dplaCollections.
5. Hall, L. E. (2014). What happens when
digital cities are abandoned The Atlantic.
Retrieved from
https://libproxy.usc.edu/login?url=http://www
.theatlantic.com/technology/archive/2014/07/
what-happens-when-digital-cities-are-abando
ned/373941/
6. Lee, K.-H., Lu, R., McCrary, V., Slattery, O.,
& Tang, X. (2002). The state of the art and
practice in digital preservation (PDF).
Journal of Research of the National Institute
of Standards and Technology, 107 (1),
93-106.
https://libproxy.usc.edu/login?url=http://dx.d
oi.org/10.6028/jres.107.010
7. Perlmutter, M. (2017, April 28). The lost
picture show: Hollywood archivists can't
outpace obsolescence. IEEE Spectrum
Practice (no points, for
practice only)
Week 08 Assignment 2:
Glossary Entries
Check Live Session
Information
Week 9
Oct 23 -
29
Digital
Preservation
1. Calhoun, K. (2014). Exploring Digital
Libraries: Foundations, Practice, Prospects.
Chapters 5, 8-10. ALA Neal-Schuman.
2. Cervone, H. F. (2012a). Understanding the
elements of a digital library project plan: part
1. OCLC Systems & Services: International
Digital Library Perspectives, 28(2), 75–78.
https://doi.org/10.1108/10650751211236604
3. Cervone, H. F. (2012b). Understanding the
elements of a digital library project plan: part
Week 09 Checkpoint
01: Budget and Staffing
Due Week 10, Day 7
Week 09 Assignment 1:
Vocabulary Review and
Practice (no points, for
practice only), Day 7
19

2. OCLC Systems & Services: International
Digital Library Perspectives, 28(3), 126–129.
https://doi.org/10.1108/10650751211262119
4. Cervone, H. F. (2012c). Understanding the
elements of a digital library project plan: part
3. OCLC Systems & Services: International
Digital Library Perspectives, 28(4), 176–179.
https://doi.org/10.1108/10650751211279111
5. Hall, L. E. (2014). What happens when
digital cities are abandoned? The Atlantic.
Retrieved from
https://libproxy.usc.edu/login?url=http://www
.theatlantic.com/technology/archive/2014/07/
what-happens-when-digital-cities-are-abando
ned/373941/
6. Lee, K.-H., Lu, R., McCrary, V., Slattery, O.,
& Tang, X. (2002). The state of the art and
practice in digital preservation (PDF).
Journal of Research of the National Institute
of Standards and Technology, 107(1),
93-106.
https://libproxy.usc.edu/login?url=http://dx.d
oi.org/10.6028/jres.107.010
7. O’Neal-McElrath, T., & Carlson, M. (2013).
Step 8: Developing the program budget. In
Winning Grants Step by Step: The Complete
Workbook for Planning, Developing and
Writing Successful Proposals (pp. 71-).
Somerset, UNITED STATES: John Wiley &
Sons, Incorporated. Retrieved from
http://ebookcentral.proquest.com/lib/socal/det
ail.action?docID=1469450
8. Perlmutter, M. (2017, April 28). The lost
picture show: Hollywood archivists can't
outpace obsolescence. IEEE Spectrum.
Week 09 Assignment 2:
Glossary Entries, Day 7
Week 09 Assignment 3:
"Free" ... as in, "Free
Kittens" (Part One),
Day 7
Week 09 Assignment 4:
"Free" ... as in, "Free
Kittens" (Part Two),
Day 7
Week 09 Assignment 5:
"Free" ... as in, "Free
Kittens" (Part Three),
Day 7
Check Live Session
Information
Week 10
Oct 30 -
Nov 05
Scholarly
Communicati
on --
Electronic
Resources
Open Access
vs.
1. Johnson, P. (2013). Licenses for
e-content. In P. Johnson, Developing and
managing electronic collections: The
essentials (PDF) (pp. 65-82). Chicago,
IL: American Library Association.
2. Weir, R. O. (2012). Licensing electronic
resources and contract negotiation. In R. O.
Weir (Ed.), Managing electronic resources: A
Week 10 Discussion 1:
Open Access vs.
traditional publishing
Initial Post Day 4
Responses Day 7
Week 10 Assignment
1: Vocabulary Review
20

Traditional
Publishers
LITA guide (pp. 53-67). Chicago, IL:
American Library Association
3. Jaser, C. (2012). Public access to
government-funded research:A right or a
privilege?(PDF) DttP: Documents to the
People, 40(4), 31-35.
4. Laakso, M., & Bjork, B. (2016). Hybrid
open access - A longitudinal study. Journal
of Informetrics, 10(4), 919-932.
5. Pinfield, S. (2008). Libraries and open
access: the implications of open-access
publishing and dissemination for libraries
in higher education institutions. In Digital
Convergence – Libraries of the Future (pp.
119–134). Springer, London.
https://doi.org/10.1007/978-1-84628-903-3
_10
6. Wu, M. M. (2016). Collaborative
academic library digital collections
post-Cambridge University Press,
Hathitrust and Google decisions on fair
use. Journal of Copyright in Education and
Librarianship, 1(1).
7. Jaschik, S. (2017, May 22). Faux scholarly
article sets off criticism of gender studies and
open-access publishing. Inside Higher Ed.
8. Straumsheim, C. (2017, May 3). Louisiana
State takes disagreement with Elsevier to
court. Inside Higher Ed.
9. Straumsheim, C. (2017, June 2). 'Academic
Terrorist': Months after deleting controversial
lists of "Predatory" journals and publishers,
the librarian behind them still faces
anonymous harassment online. Inside Higher
Ed.
and Practice (no
points, for practice
only), Day 7
Week 10 Assignment
2: Glossary Entries,
Day 7
Week 10 Assignment
3: Budget and Staffing
Plan, Day 7
Check Live Session
Information
Week 11
Nov 06 -
12
Scholarly
Communicatio
n & Open
Educational
Resources
Articles
1. Hess, J. I., Nann, A. J., & Riddle, K. E.
(2016). Navigating OER: The Library’s
Week 11 Discussion
01: Open Educational
Resources
Initial Post Day 4
Response Day 7
21

Role in Bringing OER to Campus. The
Serials Librarian, 70(1–4), 128–134.
2. Hilton, J. (2016). Open education
resources and college textbook choices.
Educational Technology Research &
Development (2016) 64: 573.
3. Open Education. (n.d.).
4. Sparks, S. D. (2017, March 29). What Is
OER? Answers to 5 Questions About
Open Educational Resources - Education
Week. Education Week.
5. Successful OER adoption models:
academic libraries leading the way. (2017,
April 14).
6. Young, L. C., Daly, U. T., & Stone, J.
(2017). OER: The Future of education Is
open. Educause Review, 52–53.
Web sites:
1. Cool 4 ED. (n.d.).
2. OER Commons. (n.d.).
3. Open Textbook Library. (n.d.).
4. Open Washington: Open Educational
Resources Network – an open educational
resource network for Washington State
community and technical colleges. (n.d.).
5. OpenStax. (n.d.).
Week 11 Assignment 1:
Vocabulary Review and
Practice (no points, for
practice only)
Assignment Day 7
Week 11 Assignment 2:
Glossary Entries, Day 7
Week 11 Assignment 3:
Open Educational
Resources
Due Day 7
Check Live Session
Information
Week 12
Nov 13
- 19
Social Media 1. Burke, J. (2016). Neal-Schuman library
technology companion: A basic guide for
library staf . Chapters 8, pp. 99-104
2. King, D. L. (2015). Managing your library’s
social media channels. Library Technology
Reports. 51(1).
3. Roemer, R. C., & Borchardt, R. (2015).
Altmetrics. Library Technology Reports.
51(5).
4. Rossmann, D., & Young, S. W. H. (2016).
Social media optimization: Principles for
building and engaging community. Library
Technology Reports. 52(8).
5. Statista (2017). Social media - statistics &
facts.
Week 12 Discussion 1:
Social Media Weekly
Discussion: Social
Media Marketing Plan
Initial Post Day 4
Response, Day 7
Week 12 Assignment
1: Vocabulary Review
and Practice, (no
points, for practice
only) Day 7
22

6. WebJunction (2018, February 13). Social
media and libraries survey summary.
WebJunction.
Additional Reading
1. Alfonzo, P. (2019). Mastering mobile
through social media: creating engaging
content on Instagram and Snapchat. Library
Technology Report, 55(2), 1-42.
2. Howard, H., Huber, S., Carter, L., & Moore,
E. (2018). Academic libraries on social
media: Finding the students and the
information they want. Information
Technology and Libraries. 37(1).
3. Joe, J. W. (2015). Assessment of Social
Media in the Library: Guidelines for
Administrators. Journal of Library
Administration. 55(8).
4. Lamdan, S. S. (2015). Social Media Privacy:
A Rallying Cry to Librarians. The Library
Quarterly. 85(3).
5. Thomsett-Scott, B. C. (Ed.). (2014).
Marketing with social media: A LITA
guide. Chicago, IL: ALA.
Week 12 Assignment
2: Glossary Entries,
Day 7
Check Live Session
Information
Week 13
Nov 20 -
26
Technology
project
planning and
management
1. Block, C. (2017). Managing library
technology: A LITA guide. New York:
Rowman & Littlefield. Chapters 3-5 (p.
33-78)
Week 13 Assignment
1: Vocabulary Review
and Practice (no
points, for practice
only) Day 7
Week 13 Assignment
2: Glossary Entries,
Day 7
Week 13 Assignment
3: Proposal Due Day
7
Check Live Session
Information
Week 14 Data
Management
1. CLIR (n.d.) What is Data Curation? Week 14 Discussion 1:
Data Management
23

Nov 27 -
Dec 03
2. OCLC. (2018, April 26) The Realities of
Research Data Management. (2018, April 26)
3. Kelleher, J. D., & Tierney, B. (2018). Data
Science. Cambridge, MA: The MIT Press.
Chapters 1-3, 6.
4. Tufte, E. R. (2011). Explaining the complex.
American Banker Magazine, 24-25.
Video:
1. TED. (n.d.). Making sense of too much data.
TED Playlists.
Teams upload presentation project to class for
review
Initial Post Day 4
Response Day 7
Week 14 Assignment 1:
Vocabulary Review and
Practice (no points, for
practice only) Day 7
Week 14 Assignment 2:
Glossary Entries, Day 7
Week 14 Assignment
03: Team Project
Presentation Proposal
Day 7
Check Live Session
Information
Week 15
Dec 04 -
10
Review Teams present projects to class Week 15: Assignment
01: Group Presentation
Peer Review
Due Day 7
Check Live Session
Information
24

Appendix I. LIM PROGRAM LEARNING GOALS
The course contributes to achievement of the LIM program goals as follows:
How LIM562 Contributes to Student Achievement of LIM Program Learning Goals
LIM Program Learning
Goals
Degree of Emphasis
(1=Low, 2=Moderate,
3=High)
LIM562 Objectives that
support this goal
a. Understand the ecology of
libraries and information
networks, their unique
environments and how they
are governed;
3 1,2,3,4,5,6,7
b. Articulate and employ
professional values and ethics
in a variety of situations and
circumstances;
2 4,5,6,7
c. Apply and assess
management strategies,
practices and decisions.
2 4,5,6,7
d. Develop and manage
content, including negotiating
with vendors and licensors,
for targeted communities of
users;
1 6
e. Organize, retrieve and
manage information for
stakeholder benefit;
3 1,2,3,6,7
f. Locate, synthesize and
translate information to
intelligence for various client
groups;
1 6,7
g. Develop, implement and
assess programs and services
for enhancing use of
information and ideas;
3 6
25

h. Understand the role of
current and emerging
technologies and
infrastructure in
organizational effectiveness
and service delivery;
3 1,2,3,6,7
i. Design, apply and interpret
different research and
evaluation methods to gain
insight, assess impact and
make appropriate decisions.
3 1,2,3,6,7
j. Manage and lead diverse
projects and teams,
understanding communication
and leadership behaviors that
affect workplace performance
and client satisfaction.
3 1,2,3,4,5,6,7
k. Apply persuasion and
influence through networking,
collaboration, and
relationship-building.
1 6,7
l. Demonstrate a commitment
to continued professional
education and lifelong
learning.
3 1,2,3,4,5,6,7
26

Asset Metadata

Core Title LIM 562 - A - Library and Information Technology Management (A)

Unique identifier UC113999XHP

Legacy Identifier LIM 562 - A - Library and Information Technology Management (A)

Inherited Values

Title FALL 2019

Description This item is part of the University of Southern California Marshall School of Business Master of Management in Library and Information Science records, Collection no. 5394. For more information, visit the collection's finding aid in the Archives at USC site.

Linked assets

FALL 2019