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THINKING LIKE A PSC: AN EXPLORATORY STUDY OF THE PRACTICE REASONING OF PERSONAL SERVICE COORDINATORS IN A FULL SERVICE PARTNERSHIP
by
Deborah B. Pitts
A Dissertation Presented to the
FACULTY OF THE USC GRADUATE SCHOOL
UNIVERSITY OF SOUTHERN CALIFORNIA
In Partial Fulfillment of the
Requirements for the Degree
DOCTOR OF PHILOSOPHY
(OCCUPATIONAL SCIENCE)
August 2012
Copyright 2012 Deborah B. Pitts
Object Description
| Title | Thinking like a PSC: an exploratory study of the practice reasoning of personal service coordinators in a full-service partnership |
| Author | Pitts, Deborah B. |
| Author email | pittsd@usc.edu |
| Degree | Doctor of Philosophy |
| Document type | Dissertation |
| Degree program | Occupational Science |
| School | College of Letters, Arts And Sciences |
| Date defended/completed | 2011-12-13 |
| Date submitted | 2012-07-27 |
| Date approved | 2012-07-27 |
| Restricted until | 2012-07-27 |
| Date published | 2012-07-27 |
| Advisor (committee chair) | Neville-Jan, Ann |
| Advisor (committee member) |
Lawlor, Mary C. Jackson, Jeanne Brekke, John S. |
| Abstract | Research related to the implementation of California’s Mental Health Services Act (MHSA) Full-Service Partnerships has focused on outcomes, cost effectiveness and more recently system transformation. Despite Workforce Training and Education being a key component of the MHSA, there is little understanding about the practice reasoning of personal service coordinators as they engage in their day-to-day practices. This study used participant-observation, document review and narratively focused post practitioner-client visit observation and intensive interviews to explore the practice reasoning of personal service coordinators working in three adult full-service partnerships operated by a single agency. The interviews focused on what the practitioners were paying attention to, thinking about and what influenced their decisions about the actions they took. Data was analyzed through a thematic analysis informed by phenomenological and hermeneutical perspectives. Findings showed that practitioners drew on situated knowledge emergent in their day to day experiences with clients, as well as the agency’s stages of recovery informed guiding principles and philosophy to guide their actions. Dilemmas emergent in the practitioners reasoning frames were also identified. |
| Keyword | practice reasoning; community mental health; case management; clinical reasoning |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m |
| Contributing entity | University of Southern California |
| Rights | Pitts, Deborah B. |
| Physical access | The author retains rights to his/her dissertation, thesis or other graduate work according to U.S. copyright law. Electronic access is being provided by the USC Libraries in agreement with the author, as the original true and official version of the work, but does not grant the reader permission to use the work if the desired use is covered by copyright. It is the author, as rights holder, who must provide use permission if such use is covered by copyright. The original signature page accompanying the original submission of the work to the USC Libraries is retained by the USC Libraries and a copy of it may be obtained by authorized requesters contacting the repository e-mail address given. |
| Repository name | University of Southern California Digital Library |
| Repository address | USC Digital Library, University of Southern California, University Park Campus MC 7002, 106 University Village, Los Angeles, California 90089-7002, USA |
| Repository email | cisadmin@lib.usc.edu |
| Archival file | uscthesesreloadpub_Volume4/etd-PittsDebor-1043.pdf |
Description
| Title | Page 1 |
| Contributing entity | University of Southern California |
| Repository email | cisadmin@lib.usc.edu |
| Full text | THINKING LIKE A PSC: AN EXPLORATORY STUDY OF THE PRACTICE REASONING OF PERSONAL SERVICE COORDINATORS IN A FULL SERVICE PARTNERSHIP by Deborah B. Pitts A Dissertation Presented to the FACULTY OF THE USC GRADUATE SCHOOL UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF PHILOSOPHY (OCCUPATIONAL SCIENCE) August 2012 Copyright 2012 Deborah B. Pitts |
