An approach to management control by application of the principle of management by exception. - Page 115 |
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108]
corrective action. Since minimal detail on reports has
been required, instant speed within the system eliminates
the complaint of "historical" or "post-mortem" data and2
provides "still-happening" data as suggested by Smith.
I|
The chain reaction set off by problem reporting on
the exception basis forces management to either solve the
problem or relate the situation to planned accomplishment
and thus modify plans. Such a continuing resultant action
would mean concurrency in planning which, in itself, has
been a ma^or problem of planning.^
Concerning benefits to the operating level, utilization
of the exception basis of control reporting has
resulted in advantages similar to those of management. It
has economized on time required for reporting purposes, as
only problems are reported upon. Good and bad performance
criteria have been specified, freedom and limitations of
iresponsibility and authority have been defined, priorities
of work have been assigned, and participation in management!
will have been encouraged by utilization of a common language
and operating level problem solving initiative. i
Indirect benefits accrue to the organization from ijii
___________________ I! OGeorge Albert Smith, Policy Formulation and 1 Administration (Homewood, Illinois: Richard D. Irwin,
I Inc., 19^3)> pp• 10-13•
i q-’Carl J. Koenig, "Control During Action," Advanced Management. June, 1951*
Object Description
Description
| Title | An approach to management control by application of the principle of management by exception. - Page 115 |
| Repository email | cisadmin@lib.usc.edu |
| Full text | 108] corrective action. Since minimal detail on reports has been required, instant speed within the system eliminates the complaint of "historical" or "post-mortem" data and2 provides "still-happening" data as suggested by Smith. I| The chain reaction set off by problem reporting on the exception basis forces management to either solve the problem or relate the situation to planned accomplishment and thus modify plans. Such a continuing resultant action would mean concurrency in planning which, in itself, has been a ma^or problem of planning.^ Concerning benefits to the operating level, utilization of the exception basis of control reporting has resulted in advantages similar to those of management. It has economized on time required for reporting purposes, as only problems are reported upon. Good and bad performance criteria have been specified, freedom and limitations of iresponsibility and authority have been defined, priorities of work have been assigned, and participation in management! will have been encouraged by utilization of a common language and operating level problem solving initiative. i Indirect benefits accrue to the organization from ijii ___________________ I! OGeorge Albert Smith, Policy Formulation and 1 Administration (Homewood, Illinois: Richard D. Irwin, I Inc., 19^3)> pp• 10-13• i q-’Carl J. Koenig, "Control During Action," Advanced Management. June, 1951* |
