An analysis of executive development programs in the Los Angeles area. - Page 146 |
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i discussion of ways in which to improve the face-to-face
communicating that a supervisor does with his subordinates
O
and his superior. The Pacific training program stresses
both this internal communication and communicating with
j
the customers. The need for such training may be observed I
in the daily contacts one has with business associates ii
and informal contacts away from the place of business. i
I
This would suggest that more companies should follow the !i
lead set by Pacific Telephone and Telegraph Company and
!
| concentrate on training in communication. !
1I !I ! In order to effect an appraisal of its results,
the company has enlisted the services of outside consult-
! ants, assessed its position in relation to that of other 1i
companies with similar development problems, and obtained |
| the opinions of individuals who have participated in the j
I training, as well as those of their immediate superiors. !
1 - i
The results of this appraisal action indicate that the
iefforts of the company have paid off proportionately in '
; improved performance of all executive levels. The person- i
|: nel vice president of the company has closely observed iI
McLarney, oj>. cit., pp. 67-83.
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| Title | An analysis of executive development programs in the Los Angeles area. - Page 146 |
| Repository email | cisadmin@lib.usc.edu |
| Full text | i discussion of ways in which to improve the face-to-face communicating that a supervisor does with his subordinates O and his superior. The Pacific training program stresses both this internal communication and communicating with j the customers. The need for such training may be observed I in the daily contacts one has with business associates ii and informal contacts away from the place of business. i I This would suggest that more companies should follow the !i lead set by Pacific Telephone and Telegraph Company and ! | concentrate on training in communication. ! 1I !I ! In order to effect an appraisal of its results, the company has enlisted the services of outside consult- ! ants, assessed its position in relation to that of other 1i companies with similar development problems, and obtained | | the opinions of individuals who have participated in the j I training, as well as those of their immediate superiors. ! 1 - i The results of this appraisal action indicate that the iefforts of the company have paid off proportionately in ' ; improved performance of all executive levels. The person- i |: nel vice president of the company has closely observed iI McLarney, oj>. cit., pp. 67-83. |
