An analysis of clerical work standards for control of office costs in a large organization. - Page 4 |
Save page Remove page | Previous | 4 of 120 | Next |
|
small (250x250 max)
medium (500x500 max)
Large (1000x1000 max)
Extra Large
large ( > 500x500)
Full Resolution
All (PDF)
|
This page
All
|
TABLE OP CONTENTS
CHAPTER PAGE
I . THE PROBLEM AND DEFINITIONS OP TERMS USED. . . 1
The problem.......................................................................................... 2
Statement of the problem ............................. 2
Importance of the study................................................... 3
Limiting facto rs ............................ . . . . . . . 5
Definitions of terms used. . . . . . . . . . 6
Office costs .............................................................................. 6
Work measurement............................................................. 7
S ta n d a rd .......................................................................................... 7
Office engineer......................................................................... 7
Organization of the remainder of the th e s is . 8
I I . REVIEW OP THE LITERATURE....................................................... 10
Standard te x ts on o ffic e management..............................10
f!
P eriodicals covering o ffice work measurement. 11
i
Special booklets and p u b lic atio n s. . . . . . 12
I I I . CLERICAL WORK STANDARDS. ...................................................1 k
Factors involved In overhead cost co n tro l. . 1
Early attempts a t c o n tro l.........................................................l6
Daily timesheets. ........................... l6
Earned hour plan. . . . . . . ..............................18
Evolution of c le r ic a l work measurement . . 20
Office costs as an unexploited f ie ld . . . 20
The reaction of workers to c o n t r o l ..............................23
Object Description
Description
| Title | An analysis of clerical work standards for control of office costs in a large organization. - Page 4 |
| Repository email | cisadmin@lib.usc.edu |
| Full text | TABLE OP CONTENTS CHAPTER PAGE I . THE PROBLEM AND DEFINITIONS OP TERMS USED. . . 1 The problem.......................................................................................... 2 Statement of the problem ............................. 2 Importance of the study................................................... 3 Limiting facto rs ............................ . . . . . . . 5 Definitions of terms used. . . . . . . . . . 6 Office costs .............................................................................. 6 Work measurement............................................................. 7 S ta n d a rd .......................................................................................... 7 Office engineer......................................................................... 7 Organization of the remainder of the th e s is . 8 I I . REVIEW OP THE LITERATURE....................................................... 10 Standard te x ts on o ffic e management..............................10 f! P eriodicals covering o ffice work measurement. 11 i Special booklets and p u b lic atio n s. . . . . . 12 I I I . CLERICAL WORK STANDARDS. ...................................................1 k Factors involved In overhead cost co n tro l. . 1 Early attempts a t c o n tro l.........................................................l6 Daily timesheets. ........................... l6 Earned hour plan. . . . . . . ..............................18 Evolution of c le r ic a l work measurement . . 20 Office costs as an unexploited f ie ld . . . 20 The reaction of workers to c o n t r o l ..............................23 |
