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Bibliography
Allen Hall Public Relations. (2009, December 17). Transparency is not the Exception, It's the Rule. Retrieved March 19, 2011, from Allen Hall Public Relations: http://www.allenhallpr.com/2009/12/transparency-is-not-the-exception-it%E2%80%99s-the-rule/
Bloomberg Newsweek. (2007, March 5). Why Toyota Is Afraid Of Being Number One. Retrieved March 19, 2011, from Bloomberg Newsweek: http://www.businessweek.com/magazine/content/07_10/b4024071.htm?chan=top+news_top+news+index_businessweek+exclusives
Borg, J. (2008). Body Language: 7 Easy Lessons to Master the Silent Language. Harlow: Pearson Education Limited.
Bragg, S. (2011, March 15). Social Media. (C. S. Lim, Interviewer)
Braithwaite, D. O., & Braithwaite, A. C. (2009). "Which Is My Good Leg?": Cultural Communciation of Persons with Disabilities. In L. A. Samovar, R. E. Porter, & E. R. McDanile, Intercultural Communication (p. 210). Boston: Wadsworth Cengage Learning.
Brito, M. (2008, September 30). Why is transparency so important in Social Media? Retrieved March 19, 2011, from Michael Britopian: http://www.britopian.com/2008/09/30/why-is-transparency-so-important-in-social-media/
Cameron, G. T., & McCollum, T. (1993). Competing Corporate Cultures: A Multi-Method, Cultural Analysis of the Role of Internal Communication. Journal of Public Relations Research , 217-250.
Craddock, D. (2010, January 5). A short history of Hotmail. Retrieved March 19, 2011, from Inside Windows Live: The Engineering behind Hotmail, Messenger, and Windows Live: http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/01/06/a-short-history-of-hotmail.aspx
Dyer, K. (2009). Taking Employee Engagement to New Heights. Strategic Communication Management , 1.
Engleberg, I., & Wynn, D. (2006). Working in Groups: Communication Principles and Strategies. Boston: Allyn & Bacon.
Federman, B. (2009). Employee Engagement. San Francisco: Jossey-Bass.
Object Description
| Title | Intercultural internal communication: Engaging with multinational employees |
| Author | Lim, Chan S. |
| Author email | clim0927@gmail.com; chansoo_83@hotmail.com |
| Degree | Master of Arts |
| Document type | Thesis |
| Degree program | Public Relations |
| School | Annenberg School for Communication |
| Date defended/completed | 2011-04-01 |
| Date submitted | 2011 |
| Restricted until | Unrestricted |
| Date published | 2011-05-05 |
| Advisor (committee chair) | Floto, Jennifer D. |
| Advisor (committee member) |
Thorson, Kjerstin Pierson, Jillian |
| Abstract | Internal communication has evolved over the years from simple one-way communication to multi-directional communication; sources have gone online and it is now easy for employees to talk to one another with help of social media. People are relying on each other to provide and receive information which has eliminated sole information broadcasting. Now, communicators have more platforms and tools to explore in communicating with employees and having them communicate among themselves. Additionally, internal communication becomes more complicated once an employer goes multinational, bringing in different cultural traits. Language and cultural barriers start to form providing obstacles in communicating with each other. So, the role of what the author deems “cultural translators” becomes important. To support this notion, the paper also reviews three multinational companies, NHN USA, PEAK Sports USA and Novartis Oncology. |
| Keyword | intercultural communication; Internal communication; public relations |
| Geographic subject (country) | USA |
| Coverage date | 1995/2010 |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m3876 |
| Contributing entity | University of Southern California |
| Rights | Lim, Chan S. |
| Repository name | Libraries, University of Southern California |
| Repository address | Los Angeles, California |
| Repository email | cisadmin@lib.usc.edu |
| Filename | etd-Lim-4478 |
| Archival file | uscthesesreloadpub_Volume26/etd-Lim-4478.pdf |
Description
| Title | Page 55 |
| Contributing entity | University of Southern California |
| Repository email | cisadmin@lib.usc.edu |
| Full text | 50 Bibliography Allen Hall Public Relations. (2009, December 17). Transparency is not the Exception, It's the Rule. Retrieved March 19, 2011, from Allen Hall Public Relations: http://www.allenhallpr.com/2009/12/transparency-is-not-the-exception-it%E2%80%99s-the-rule/ Bloomberg Newsweek. (2007, March 5). Why Toyota Is Afraid Of Being Number One. Retrieved March 19, 2011, from Bloomberg Newsweek: http://www.businessweek.com/magazine/content/07_10/b4024071.htm?chan=top+news_top+news+index_businessweek+exclusives Borg, J. (2008). Body Language: 7 Easy Lessons to Master the Silent Language. Harlow: Pearson Education Limited. Bragg, S. (2011, March 15). Social Media. (C. S. Lim, Interviewer) Braithwaite, D. O., & Braithwaite, A. C. (2009). "Which Is My Good Leg?": Cultural Communciation of Persons with Disabilities. In L. A. Samovar, R. E. Porter, & E. R. McDanile, Intercultural Communication (p. 210). Boston: Wadsworth Cengage Learning. Brito, M. (2008, September 30). Why is transparency so important in Social Media? Retrieved March 19, 2011, from Michael Britopian: http://www.britopian.com/2008/09/30/why-is-transparency-so-important-in-social-media/ Cameron, G. T., & McCollum, T. (1993). Competing Corporate Cultures: A Multi-Method, Cultural Analysis of the Role of Internal Communication. Journal of Public Relations Research , 217-250. Craddock, D. (2010, January 5). A short history of Hotmail. Retrieved March 19, 2011, from Inside Windows Live: The Engineering behind Hotmail, Messenger, and Windows Live: http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/01/06/a-short-history-of-hotmail.aspx Dyer, K. (2009). Taking Employee Engagement to New Heights. Strategic Communication Management , 1. Engleberg, I., & Wynn, D. (2006). Working in Groups: Communication Principles and Strategies. Boston: Allyn & Bacon. Federman, B. (2009). Employee Engagement. San Francisco: Jossey-Bass. |
