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HOW COMMUNITY COLLEGE BASIC SKILLS COORDINATORS
LEAD ORGANIZATIONAL LEARNING
by
Celena Alcala
A Dissertation Presented to the
FACULTY OF THE USC ROSSIER SCHOOL OF EDUCATION
UNIVERSITY OF SOUTHERN CALIFORNIA
In Partial Fulfillment of the
Requirements for the Degree
DOCTOR OF EDUCATION
August 2012
Copyright 2012 Celena Alcala
Object Description
| Title | How community college basic skills coordinators lead organizational learning |
| Author | Alcala, Celena |
| Author email | celena_alcala@yahoo.com;Celena_Alcala@yahoo.com |
| Degree | Doctor of Education |
| Document type | Dissertation |
| Degree program | Education (Leadership) |
| School | Rossier School of Education |
| Date defended/completed | 2012-05-01 |
| Date submitted | 2012-07-27 |
| Date approved | 2012-07-27 |
| Restricted until | 2012-07-27 |
| Date published | 2012-07-27 |
| Advisor (committee chair) | Bensimon, Estela Mara |
| Advisor (committee member) |
Dowd, Alicia Jaffe, Barbara |
| Abstract | This qualitative study examines how basic skills coordinators at four California Community Colleges lead organizational learning at their campuses as part of the statewide Basic Skills Initiative (BSI). The BSI is a component of the California Community College Chancellor's Office Strategic Plan and addresses the goal of student access and success. Through benchmarking, planning, institutional self-assessment, and collaborative professional development, the BSI lays the foundation for organizational learning of effective basic skills practices. The BSI has measures in place to increase organizational learning at the system-wide, regional, and campus levels. The person central to facilitating organizational learning at the campus level is the basic skills coordinator, a role that did not exist at most California Community Colleges until after the creation of the BSI. Face-to-face interviews with basic skills coordinators and observations of campus basic skills meetings were used to develop four case studies that demonstrate how basic skills coordinators lead the BSI consistent with Huber's (1991) four constructs of organizational learning. This study explains how four basic skills coordinators acquired new knowledge, distributed information to others, interpreted information, and utilized techniques to increase organizational memory. This study also describes how basic skills coordinators relied on collective sensemaking to learn and carry out their roles. Each case study reveals how basic skills coordinators lead an initiative framed by the principles of inquiry, collaboration, and evidence and how they modified their role in response to organizational constraints. |
| Keyword | basic skills initiative; basic skills coordinators; California Community Colleges; organizational learning; culture of evidence; sensemaking; culture of inquiry |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m |
| Rights | Alcala, Celena |
| Access conditions | The author retains rights to his/her dissertation, thesis or other graduate work according to U.S. copyright law. Electronic access is being provided by the USC Libraries in agreement with the author, as the original true and official version of the work, but does not grant the reader permission to use the work if the desired use is covered by copyright. It is the author, as rights holder, who must provide use permission if such use is covered by copyright. The original signature page accompanying the original submission of the work to the USC Libraries is retained by the USC Libraries and a copy of it may be obtained by authorized requesters contacting the repository e-mail address given. |
| Repository name | University of Southern California Digital Library |
| Repository address | USC Digital Library, University of Southern California, University Park Campus MC 7002, 106 University Village, Los Angeles, California 90089-7002, USA |
| Repository email | cisadmin@usc.edu |
| Archival file | uscthesesreloadpub_Volume4/etd-AlcalaCele-1046.pdf |
Description
| Title | Page 1 |
| Full text | HOW COMMUNITY COLLEGE BASIC SKILLS COORDINATORS LEAD ORGANIZATIONAL LEARNING by Celena Alcala A Dissertation Presented to the FACULTY OF THE USC ROSSIER SCHOOL OF EDUCATION UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF EDUCATION August 2012 Copyright 2012 Celena Alcala |
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