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INSTITUTIONAL RESEARCHERS AS AGENTS OF ORGANIZATIONAL
LEARNING IN HISPANIC-SERVING COMMUNITY COLLEGES
by
John Lee
____________________________________________________________________
A Dissertation Presented to the
FACULTY OF THE USC ROSSIER SCHOOL OF EDUCATION
UNIVERSITY OF SOUTHERN CALIFORNIA
In Partial Fulfillment of the
Requirements for the Degree
DOCTOR OF EDUCATION
May 2012
Copyright 2012 John Lee
Object Description
| Title | Institutional researchers as agents of organizational learning in hispanic-serving community colleges |
| Author | Lee, John |
| Author email | lee62@usc.edu;John.Lee1128@gmail.com |
| Degree | Doctor of Education |
| Document type | Dissertation |
| Degree program | Education (Leadership) |
| School | Rossier School of Education |
| Date defended/completed | 2012-03-06 |
| Date submitted | 2012-04-05 |
| Date approved | 2012-04-05 |
| Restricted until | 2012-04-05 |
| Date published | 2012-04-05 |
| Advisor (committee chair) | Bensimon, Estela M. |
| Advisor (committee member) |
Dowd, Alicia Lorenz, Georgia |
| Abstract | This study examined three institutional researchers from three different Hispanic-serving community colleges in southern California to examine how they would use data to act as agents of organizational learning and raise awareness of Hispanic students’ educational outcomes within their respective institutions. This study was of a qualitative nature, and findings were based on data comprised of interviews and content analysis. Based on the data collected, this study found that these specific researchers’ roles were not shaped by their affiliation with Hispanic-serving institutions and that using data to raise awareness of Hispanic students’ educational outcomes was not a primary concern. However, even though raising awareness of Hispanic students’ educational outcomes was not a primary concern, these three institutional researchers exhibited qualities that would suggest the ability to take on the role of agent of organizational learning through the use of data to call attention to Hispanic academic achievement. These qualities or practices include: (1) reflecting on the current role and institutional research practices to support the HSI identity, (2) not viewing Hispanics as deficient, (3) providing and promoting sufficient services for the success of Hispanic students, (4) understanding and knowledge of students’ histories and community realities, and (5) further disaggregation of race/ethnicity into further racial/ethnic groups. These are further discussed and used as recommendations for the future practice of institutional researchers at Hispanic-serving community colleges to serve their Hispanic students better. |
| Keyword | institutional researchers; organizational learning; Hispanic-serving college; community colleges |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m |
| Rights | Lee, John |
| Access conditions | The author retains rights to his/her dissertation, thesis or other graduate work according to U.S. copyright law. Electronic access is being provided by the USC Libraries in agreement with the author, as the original true and official version of the work, but does not grant the reader permission to use the work if the desired use is covered by copyright. It is the author, as rights holder, who must provide use permission if such use is covered by copyright. The original signature page accompanying the original submission of the work to the USC Libraries is retained by the USC Libraries and a copy of it may be obtained by authorized requesters contacting the repository e-mail address given. |
| Repository name | University of Southern California Digital Library |
| Repository address | USC Digital Library, University of Southern California, University Park Campus MC 7002, 106 University Village, Los Angeles, California 90089-7002, USA |
| Repository email | cisadmin@usc.edu |
| Archival file | uscthesesreloadpub_Volume3/etd-LeeJohn-566.pdf |
Description
| Title | Page 1 |
| Full text | INSTITUTIONAL RESEARCHERS AS AGENTS OF ORGANIZATIONAL LEARNING IN HISPANIC-SERVING COMMUNITY COLLEGES by John Lee ____________________________________________________________________ A Dissertation Presented to the FACULTY OF THE USC ROSSIER SCHOOL OF EDUCATION UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF EDUCATION May 2012 Copyright 2012 John Lee |
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