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THE DYNAMICS OF OPPORTUNITY AND THREAT MANAGEMENT
IN TURBULENT ENVIRONMENTS:
THE ROLE OF INFORMATION TECHNOLOGIES
by
Young Ki Park
A Dissertation Presented to the
FACULTY OF THE USC GRADUATE SCHOOL
UNIVERSITY OF SOUTHERN CALIFORNIA
In Partial Fulfillment of the
Requirements for the Degree
DOCTOR OF PHILOSOPHY
(BUSINESS ADMINISTRATION)
August 2011
Copyright 2011 Young Ki Park
Object Description
| Title | The dynamics of opportunity and threat management in turbulent environments: the role of information technologies |
| Author | Park, Young Ki |
| Author email | youngkip@usc.edu;ykpark8@gmail.com |
| Degree | Doctor of Philosophy |
| Document type | Dissertation |
| Degree program | Business Administration |
| School | Marshal School of Business |
| Date defended/completed | 2011-05-09 |
| Date submitted | 2011-07-07 |
| Date approved | 2011-07-08 |
| Restricted until | 2011-07-08 |
| Date published | 2011-07-08 |
| Advisor (committee chair) | El Sawy, Omar |
| Advisor (committee member) |
Fiss, Peer Majchrzak, Ann O'Leary, Daniel Silverstein , Merril |
| Abstract | This study explains the role of information technologies in enabling organizations to successfully sense and manage opportunities and threats and achieve competitive advantage in turbulent environments. I use two approaches, a set-theoretic configurational theory approach and a variance theory approach, which are theoretically and methodologically different but complementary to each other for developing a more complete understanding of complex phenomena in digital ecodynamics. Digital ecodynamics is defined as fused dynamic interactions among IT, organizational agility and environmental turbulence. ❧ Using a set-theoretic configurational theory approach, this study explores the holistic nature of digital ecodynamics in a way that describes how IT, organizational agility and environmental turbulence simultaneously and systemically combine to result in competitive performance. At the same time, this study develops a variance theory that explains how IT is “mechanically” related with organizational agility and environmental turbulence to result in competitive performance. ❧ By comparing similarities and differences between multiple configurations that result in the same outcome, this study extracts several patterns that explain IT plays a core role in achieving a high level of agility and competitive performance, and can be either an enabler or an inhibitor for organizational agility depending on the context. The PLS results show that IT enables organizations to enhance agility and indirectly influences firm performance and innovation leadership through organizational agility. By investigating the detailed relationships between three types of IT systems (i.e., business intelligence, communication & collaboration, and business process & resource management) and three types of agility (i.e. sensing, decision-making, and acting agility), this study shows that different types of IT systems play different roles in enabling different types of organizational agility. Lastly, this study shows a contingency effect of environmental turbulence: IT-enabled organizational agility is positively related with innovation leadership and firm performance only in hyperturbulent environments. In stable environments, a high level of IT capability should be absent to enhance firm performance. These insights developed from two theoretical approaches together better describe the multifaceted roles of information technologies in digital ecodynamics, and suggest that IT-enabled agility is one of the best ways to survive and thrive in hyperturbulent environments where competitive advantage cannot be sustained for a long time. ❧ The findings from two approaches also practically contribute to managerial knowledge by showing how organizations transform to the IT-enabled agile organization with the most affordable costs and risks through multiple alternative paths. By comparing the causal structures of high performing configurations with those of low performing configurations, this study suggests the best transformational path to competitive performance. Then, the findings from a variance theory approach show the levels of key constructs for competitive agile organizations, guiding successful transformation. ❧ |
| Keyword | digital ecodynamics; information technology; organizational agility; turbulent business environments; opportunity and threat management; configurational theory; holistic nature of digital ecodynamics; multifaceted roles of IT; IT-enabled agility; open-system event management; top management team energy; competitive firm performance; fuzzy-set qualitative comparative analysis (fsQCA) |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m |
| Rights | Park, Young Ki |
| Access conditions | The author retains rights to his/her dissertation, thesis or other graduate work according to U.S. copyright law. Electronic access is being provided by the USC Libraries in agreement with the author, as the original true and official version of the work, but does not grant the reader permission to use the work if the desired use is covered by copyright. It is the author, as rights holder, who must provide use permission if such use is covered by copyright. The original signature page accompanying the original submission of the work to the USC Libraries is retained by the USC Libraries and a copy of it may be obtained by authorized requesters contacting the repository e-mail address given. |
| Repository name | University of Southern California Digital Library |
| Repository address | USC Digital Library, University of Southern California, University Park Campus MC 7002, 106 University Village, Los Angeles, California 90089-7002, USA |
| Repository email | cisadmin@usc.edu |
| Archival file | uscthesesreloadpub_Volume71/etd-ParkYoungK-62.pdf |
Description
| Title | Page 1 |
| Full text | THE DYNAMICS OF OPPORTUNITY AND THREAT MANAGEMENT IN TURBULENT ENVIRONMENTS: THE ROLE OF INFORMATION TECHNOLOGIES by Young Ki Park A Dissertation Presented to the FACULTY OF THE USC GRADUATE SCHOOL UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF PHILOSOPHY (BUSINESS ADMINISTRATION) August 2011 Copyright 2011 Young Ki Park |
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