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INDIVIDUAL DIFFERENCES IN TRUST DEVELOPMENT:
ASSESSING THE EFFECTS OF TRUSTOR ATTRIBUTES ON TRUST BUILDING, STABILITY, AND DISSOLUTION
by
Hyung-Woo Lee
A Dissertation Presented to the
FACULTY OF THE USC GRADUATE SCHOOL
UNIVERSITY OF SOUTHERN CALIFORNIA
In Partial Fulfillment of the
Requirements for the Degree
DOCTOR OF PHILOSOPHY
(POLICY, PLANNING, AND DEVELOPMENT)
May 2011
Copyright 2011 Hyung-Woo Lee
Object Description
| Title | Individual differences in trust development: Assessing the effects of trustor attributes on trust building, stability, and dissolution |
| Author | Lee, Hyung-Woo |
| Author email | hyungwol@usc.edu; jmuranak@sppd.usc.edu |
| Degree | Doctor of Philosophy |
| Document type | Dissertation |
| Degree program | Policy, Planning & Development |
| School | School of Policy, Planning, and Development |
| Date defended/completed | 2010-11-24 |
| Date submitted | 2011 |
| Restricted until | Unrestricted |
| Date published | 2011-05-05 |
| Advisor (committee chair) | Robertson, Peter J. |
| Advisor (committee member) |
Myrtle, Robert C. Kathleen, Wilber |
| Abstract | Since fostering trust is critical for the well-beings of today's organizations, managers need to understand how trust is formed and develops. Considering that interpersonal trust is a result of the confluence among three different factors, namely, attributes of trustor, trustee, and the situation; understanding how trustor attributes interact with trustee attributes and with situation attributes to determine the level of trust in interpersonal relationships is critical. However, since scholars have assumed that propensity to trust should be cross-situationally consistent, few studies have investigated the effects of diverse dispositional qualities of the trustor on trust in different situations. This study aims to fill that gap in the literature. Focusing on two dispositional factors, generalized expectancy and need for cognitive closure, this study investigates how these two factors come into play in three different trust development phases: building, stability, and dissolution. The result of this study provides some practical implication for managers as to how to help newcomers in organizations build trust with their colleagues and how to maintain trusting relationships over time. The implication for studies on trust repair is also discussed. |
| Keyword | personality; team; trust |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m3915 |
| Contributing entity | University of Southern California |
| Rights | Lee, Hyung-Woo |
| Repository name | Libraries, University of Southern California |
| Repository address | Los Angeles, California |
| Repository email | http://www.usc.edu/isd/libraries/services/ask_a_librarian/email/ |
| Filename | etd-Lee-4273 |
| Archival file | uscthesesreloadpub_Volume40/etd-Lee-4273.pdf |
Description
| Title | Page 1 |
| Contributing entity | University of Southern California |
| Full text | INDIVIDUAL DIFFERENCES IN TRUST DEVELOPMENT: ASSESSING THE EFFECTS OF TRUSTOR ATTRIBUTES ON TRUST BUILDING, STABILITY, AND DISSOLUTION by Hyung-Woo Lee A Dissertation Presented to the FACULTY OF THE USC GRADUATE SCHOOL UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF PHILOSOPHY (POLICY, PLANNING, AND DEVELOPMENT) May 2011 Copyright 2011 Hyung-Woo Lee |
