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FOOD FIGHT: COMMUNICATION AND ORGANIZATIONAL JUSTICE
DURING THE GROCERY STORE LABOR DISPUTE
By
Brad A. Shipley
A Dissertation Presented to the
FACULTY OF THE USC GRADUATE SCHOOL
UNIVERSITY OF SOUTHERN CALIFORNIA
In Partial Fulfillment of the
Requirements for the Degree
DOCTOR OF PHILOSOPHY
(COMMUNICATION)
May 2010
Copyright 2010 Brad A. Shipley
Object Description
| Title | Food fight: communication and organizational justice during the grocery store labor dispute |
| Author | Shipley, Brad A. |
| Author email | shipley@usc.edu; brad.shipley@marshall.usc.edu |
| Degree | Doctor of Philosophy |
| Document type | Dissertation |
| Degree program | Communication |
| School | Annenberg School for Communication |
| Date defended/completed | 2010-02-24 |
| Date submitted | 2010 |
| Restricted until | Unrestricted |
| Date published | 2010-05-07 |
| Advisor (committee chair) | Riley, Patricia |
| Advisor (committee member) |
Sereno, Kenneth Cummings, Thomas |
| Abstract | In this study, a wide variety of approaches were utilized, quantitative as well as qualitative, and at different levels of analysis: individual (chapter 5), organizational (chapter 6), and societal (chapter 7).; At the individual level, I found that interactional justice was a stronger predictor of support for the strike than distributive or procedural justice variables. I also found that violation of expectations, attributions of culpability, and pride for standing up for principles were important variables for understanding continued support for the strike and using behavior to discourage shoppers from shopping. However, important limitations regarding data have also been noted.; At the organizational level, qualitative methods were used to understand the sense-making of the striking and locked out workers. Worker’s stories contained a variety of themes that indicated a sense of martyrdom and desire to protect identity.; A rhetorical analysis, using such theories as narrative theory, apologia, and organizational legitimacy, was performed to understand the strategies used by the grocery stores and the union to shape the understanding of shoppers.; While each level of analysis was of interest, an attempt to put it all together was made. The basic argument is that while people may respond to instances of perceived injustice in predictable ways (individual level), the perceptions per se and rules of behavior (seemingly automated responses) are socially constructed at the group and organizational level. Moreover, the group and/or organization is embedded within larger societal frameworks and understandings. |
| Keyword | fairness; organizational justice; interactional justice; distributive justice; procedural justice; sense-making; organizational culture; corporate advocacy; violation of expectations; attributions |
| Geographic subject (state) | California |
| Language | English |
| Part of collection | University of Southern California dissertations and theses |
| Publisher (of the original version) | University of Southern California |
| Place of publication (of the original version) | Los Angeles, California |
| Publisher (of the digital version) | University of Southern California. Libraries |
| Provenance | Electronically uploaded by the author |
| Type | texts |
| Legacy record ID | usctheses-m3052 |
| Rights | Shipley, Brad A. |
| Repository name | Libraries, University of Southern California |
| Repository address | Los Angeles, California |
| Repository email | http://www.usc.edu/isd/libraries/services/ask_a_librarian/email/ |
| Filename | etd-shipley-3606 |
| Archival file | uscthesesreloadpub_Volume29/etd-shipley-3606.pdf |
Description
| Title | Page 1 |
| Full text | FOOD FIGHT: COMMUNICATION AND ORGANIZATIONAL JUSTICE DURING THE GROCERY STORE LABOR DISPUTE By Brad A. Shipley A Dissertation Presented to the FACULTY OF THE USC GRADUATE SCHOOL UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF PHILOSOPHY (COMMUNICATION) May 2010 Copyright 2010 Brad A. Shipley |
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